Call Center Outsourcing Services

We are call center outsourcing service experts.

Are you seeking to hire a call center agent in USA? Or have any queries about pricing and strategy? Then you are at the right platform, NexLinks incorporation offers reliable call center outsourcing services with years of experience in outbound and inbound call center, telesales, and telemarketing services all over the world.

  • We endeavor to build a win-win call center outsourcing relationship with clients with the aim of facilitating the client’s business.
  • Our consultants will evaluate your business needs and client persona to develop a customized course of action to deliver the required services.
  • We offer affordable pricing plans from basic, standard, advanced to customize the plan.

Why Hire Call Center Services?

Harness the power of call center outsourcing services

Are you finding the best call center agency in USA to kick start sales, get support, and lead generation? Are you facing human resource issues? Or need free call center consultation? You are at the right place at NexLinks Incorporation where you can find the best fit solutions for all your business needs and requirements.

  • By hiring a call center agency you can cut costs, increase workflow, save time, increase technical support without spending bucks.
  • At NexLinks we have advanced technology infrastructure, a team of professional call center agents and years of experience to facilitate your business growth.
  • We do more than just answering calls; we convert visitors to loyal customers and get feedback to discover how you can enhance your company’s standing in the future.

Strategic Benefits Of Call Center Services

Facilitate & support your business with call center services

  • Cost effectiveness
  • 100 % customer engagement and retention
  • Enhanced relationship with clients
  • 24/7 customer support
  • Hire conversion rates
  • Access to the trained call center agents
  • Access to the technology enhanced call center
  • Increased sales & business growth

Increased sales & business growth

Let us handle the routine tasks in sales & marketing and focus on the strategic and creative vision. Develop your business, create better awareness, and drive your sales up. We will support your business growth and will take care of lower-level tasks.

  • Inbound Sales & Marketing
  • Outbound Sales & Marketing
  • Lead Generation (research, database management)
  • Content management and copywriting
  • Search engine management (SEO, SEA, SMM)
  • Search engine reputation management (SERM)
  • Email campaigns: initial letters, follow-ups, answering FAQs
  • Setting up calls/meetings with prospects
  • Communication with potential customers
  • Managing CRM system

Types of Call Centre Services to Outsource to us

Inbound Call Support

The inbound services includes providing technical calls support, non-technical support, order taking services etc.

Answering Service

We provide professional Inbound support services, Telephone answering services, Agent assisted IVR support Services etc.

Technical Support

We offer customised technical support functions for software, electronic gadgets, electronic products, special equipments etc.

Customer Service

An effective and active customer support function will strengthen the client and customer relationship.

Inbound Sales

Inbound Sales involves marketing focused on becoming found by desired customers.

Order Taking

Order taking is a process of recording orders accurately, securing the recorded data and delivering the same.

Outbound Support

This type of services can be used to convey special instructions, offers, deals, reminders, surveys, data collection etc.

Chat and Email support

Online customers have started to expect online chat support in websites for quick answers.

Make a great project with us

To make requests for further information, Contact US